The GenTech Advantage: What Our Customers Have to Say
At GenTech Backup Generator Systems, we pride ourselves on being a community-minded company; just ask the dozens of satisfied customers who call us at a moment’s notice when there is a power outage in their homes.
Over the years, we have kept the customer-written letters that exemplify what GenTech Backup Generators stand for, and we want to share those with you.
Professionalism
The GenTech Advantage is about upholding excellence in service and quality, and we do that at all costs:
“The real measure of a contractor is how he behaves when something unexpected happens…I don’t even know how much that cost was, because GenTech absorbed it without even mentioning that fact to me. That’s how you want a reputable contractor to behave.”
Trouble-Shooting
Our twice-a-year maintenance contract is put in place to ensure the seamless operation of your machine after the initial installation:
“The work was done quickly and professionally. Several sub-contractors were involved, and their work was scheduled and managed perfectly. A few months after installation we had a small problem with noise; GenTech solved it for us right away. The twice-a-year maintenance contract has been a comfort as well.”
Reliability
Our customers know that GenTech backup generators are trusted and reliable:
“I thought you folks might like to know…the storm brought down some trees in the Village. We had a multi-hour power outage yesterday, and we’re having another one as I write this. The generator worked like a champ.”
Quick Response Time
And that we have fast turn-around because we understand the severity of the situation:
“…was extremely responsive and did a very good job. I would highly recommend to others.”
There are many advantages to having a Cummins backup generator installed in your home by GenTech Backup Generator Systems. Visit our facts page for a complete list of features.